Terms & Conditions

Agreement to these terms

By accessing samsmediasolutions.org, samsmediasolutions.com, or any page, form, or booking link we operate, you agree to these Terms & Conditions. If you do not agree, please do not use the site.

About our services

Sam’s Media Solutions provides done-for-you marketing services, primarily social media management and Meta and Google advertising management, to service-based businesses. Specific deliverables, timelines, and fees for any engagement are set out in a separate service agreement or proposal, which controls if it conflicts with anything on this site.

Website content

Content on this site is provided for general information about our services. Pricing, packages, and inclusions shown here may change, and nothing on this site constitutes a binding offer until a service agreement is signed.

We make no guarantee of specific marketing results. Marketing outcomes depend on your offer, your market, your budget, your responsiveness, and factors outside our control, including platform algorithms and policy changes.

Fees, billing, and terms of service

• Social media management is billed monthly in advance and is month to month, with a one-time setup fee charged at the start of the engagement.
• Paid advertising management carries a three month minimum term, after which it continues month to month.
• Advertising budget is billed directly to you by the advertising platform. We do not mark up ad spend and it is not included in our management fees.
• Payments are processed by our third-party payment processor. Recurring charges continue until cancelled in line with the cancellation section below.
• Fees are non-refundable except where required by law or expressly stated in a signed service agreement.

Cancellation

To cancel a monthly service, send written notice to [email protected] by the tenth day of the month. If notice is received after the tenth, the following month is still owed and services continue through that month. Paid advertising engagements may not be cancelled before the end of the three month minimum term.

Client responsibilities

• Provide accurate business information and the access needed to deliver the services
• Approve your brand kit at onboarding, which is the approval that allows content production to proceed
• Respond within a reasonable time to requests that block delivery
• Ensure any materials you provide do not infringe the rights of others and comply with applicable law
• Maintain your own compliance obligations for your industry, including any licensing or disclosure requirements

Content approval

Our process does not include per-post client approval. Content is produced from the brand kit, positioning, and content pillars approved at onboarding. You may request changes to direction at any time, and those changes apply to content produced after the request.

Intellectual property

You retain ownership of your brand assets, trademarks, and any materials you provide. Upon payment, you receive ownership of the final deliverables produced specifically for you. We retain ownership of our own frameworks, templates, processes, and internal tools, and we may use non-confidential work in our portfolio unless you ask us in writing not to.

Third-party platforms

Our services depend on platforms we do not control, including Meta, Google, and scheduling and CRM providers. We are not responsible for account restrictions, policy changes, outages, or algorithm changes imposed by those platforms.

Text messaging terms

Sam's Media Solutions operates an SMS program for people who provide their mobile number and opt in through our website forms, booking pages, or other opt-in points. Depending on how you opted in, messages may include replies to your inquiries, confirmations and reminders for discovery calls and other appointments you book, onboarding steps, service updates, and account and billing notices for current clients, and occasional marketing messages about our services if you agreed to receive them.

You must be 18 years of age or older to opt in to our text messages. By opting in, you confirm that you are at least 18 and that you are the account holder of the mobile number provided or have the account holder's permission. We do not sell or share mobile numbers or SMS opt-in consent with third parties or affiliates for their marketing purposes.

How to opt out. You can cancel the SMS service at any time. Text STOP to the number that messaged you. After you send STOP, we will reply with one final message confirming you have been unsubscribed, and you will not receive further text messages from us. To rejoin, text START or opt in again through our website.

Help and support. If you need help, text HELP to the number that messaged you, email [email protected], or call (321) 215-7321.

Message frequency and rates. Message frequency varies based on your interaction with us. Message and data rates may apply. Contact your wireless provider for details about your plan.

Carrier liability. Carriers are not liable for delayed or undelivered messages.

Consent. Consent to receive text messages is not a condition of any purchase.

Privacy. See our Privacy Policy for how we collect, use, and protect your information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Acceptable use

You agree not to use this site to violate any law, infringe any right, interfere with the site’s operation, or attempt unauthorized access to any system or account.

Disclaimers

This site and its content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, to the fullest extent permitted by law.

Limitation of liability

To the fullest extent permitted by law, Sam’s Media Solutions is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost business, arising from your use of this site or our services. Our total liability for any claim relating to the services is limited to the fees you paid to us in the three months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Sam’s Media Solutions from claims arising out of materials you provide, your use of the services, or your breach of these terms.

Governing law

These terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any dispute will be brought in the state or federal courts located in Orange County, Florida.

Changes to these terms

We may update these terms from time to time. The effective date above reflects the current version, and continued use of the site after changes are posted constitutes acceptance.

Contact

Sam’s Media Solutions
Orlando, Florida
[email protected]