Privacy Policy

Who we are

Sam’s Media Solutions (“Sam’s Media Solutions,” “we,” “us,” or “our”) is a marketing agency based in Orlando, Florida, providing social media management and paid advertising management services to service-based businesses. This policy applies to samsmediasolutions.org, samsmediasolutions.com, and any forms, landing pages, or booking pages we operate.

If you have any question about this policy, contact us at [email protected].

Information we collect

We collect information you give us directly and a limited amount of technical information collected automatically.

Information you give us:

• Name, business name, email address, and phone number submitted through our contact forms, lead magnet forms, or booking pages
• Details about your business that you choose to share with us in a form, an email, or a call
• Billing and payment information, processed by our payment processor and never stored on our own systems
• Content, brand assets, and account access that clients provide so we can deliver contracted services

Information collected automatically:

• Standard log information such as IP address, browser type, device type, and referring page
• Usage information collected through cookies and similar technologies, including analytics and advertising pixels

How we use your information

• To respond to your inquiry and provide the services you requested
• To schedule, confirm, and follow up on discovery calls and appointments
• To deliver, manage, and report on contracted marketing services
• To send service-related messages about your account, billing, or project
• To send marketing communications where you have opted in, which you can stop at any time
• To improve our website, our offers, and our service delivery
• To meet legal, tax, and record-keeping obligations

Text messaging and mobile information

If you provide your phone number and agree to receive text messages from us, we may send you messages related to your inquiry, your appointment, or your marketing services.

The consent language used on our forms is: “By providing your phone number, you agree to receive text messages from Sam’s Media Solutions regarding your marketing services. Message and data rates may apply. Reply STOP to opt out.”

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging delivery providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent, and this information will not be shared with any third parties.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for assistance. Consent to receive text messages is not a condition of purchasing any goods or services.

How we share information

We do not sell your personal information. We share information only in the following circumstances:

• Service providers. Vendors that help us operate, such as our CRM and email platform, scheduling tools, analytics providers, advertising platforms, and payment processor. They may only use the information to perform services for us.
• Advertising platforms. Where you interact with our ads or pages, platforms such as Meta and Google may receive standard event data through their pixels and tags.
• Legal reasons. Where required by law, subpoena, or to protect our rights, our clients, or the safety of others.
• Business transfer. In connection with a merger, acquisition, or sale of assets, subject to this policy.

Mobile opt-in data and consent are excluded from all sharing described above, as stated in the previous section.

Cookies and tracking

We use cookies and similar technologies to operate the site, understand how it is used, and measure advertising performance. You can control cookies through your browser settings. Disabling them may affect how parts of the site function.

Data retention

We keep personal information for as long as needed to provide services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Client work product and records are retained in line with our service agreements.

Your choices and rights

• Email. Unsubscribe using the link in any marketing email.
• Text messages. Reply STOP to any message to opt out.
• Access, correction, and deletion. Email us and we will respond within the timeframe required by applicable law.
• Advertising. You can adjust ad personalization settings directly with Meta, Google, and other platforms.

Depending on where you live, you may have additional rights under laws such as the Florida Digital Bill of Rights, the California Consumer Privacy Act, or the GDPR. We honor those rights where they apply.

Security

We use reasonable administrative and technical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Our services are intended for businesses and are not directed at children under 13. We do not knowingly collect personal information from children.

Third-party links

Our site links to third-party sites and tools, including our scheduling and payment providers. Their privacy practices are their own and are not covered by this policy.

Changes to this policy

We may update this policy from time to time. The effective date at the top will reflect the most recent version, and material changes will be posted on this page.

Contact

Sam’s Media Solutions
Orlando, Florida
[email protected]